On-demand booking services

Find out what an on-demand booking service is and why every on-demand transport driver must be associated with an authorised booking service.

If you are considering setting up an on-demand transport business there are a few things to consider to make sure you have ready. Find out what you need to do to apply for an ODBS authorisation.

Find out how to renew, change or cancel your ODBS authorisation, and manage responsible officers.

Under the Transport (Road Passenger Services) Act 2018, ODBSs have defined responsibilities. This page provides information to help ODBSs understand these responsibilities.

A critical part of meeting safety requirements for a booking service is developing and using a Safety Management System, customised to your business.

The WA Government has approved a 4.59% increase to maximum metered on-demand rank or hail (taxi) fares.

Find out mor about association arrangements are, when you might need one, and how to develop them.